Frequently Asked Questions
- Why won't my username and password work?
Please make sure that you type in your username/password EXACTLY as you entered them when you established your account with us. If you've forgotten or are unsure of your user information, then please click here to have that information sent to you via email.
- How can I recover my lost password or username?
If you forget either your password or your username, please visit our Lost Password page. There you will be asked to enter in the email address or username associated with your account. If either of these items matches the information in our database, then we will immediately send you an email with your username and password. If the information you enter does not match the information in our database, or if you continue to have trouble, please contact us so we can assist you.
